Privacy Policy

Privacy Policy

Last updated: February 3, 2026

1. Introduction

At Genie 3 AI ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered video generation services at genieai.online (the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

When you create an account, we collect:

  • Email address - for account creation and communication
  • Name - for personalization and account identification
  • Password - securely encrypted and stored

2.2 Account Information

  • Credits and subscription status - to track your usage and plan
  • Billing information - processed securely through Stripe; we do not store your complete credit card details
  • Project history - your generated videos
  • Usage activity - to improve our services

2.3 Automatically Collected Information

  • Device information - browser type, operating system, IP address
  • Usage data - pages visited, features used, time spent
  • Cookies and similar technologies - for authentication and analytics

3. How We Use Your Information

We use the collected information for:

  • Service delivery - generating videos based on your inputs
  • Account management - maintaining your account, credits, and subscriptions
  • Payment processing - processing subscriptions and purchases
  • Communication - sending service updates, security alerts, and support responses
  • Service improvement - analyzing usage patterns to enhance features and performance
  • Security - detecting fraud, abuse, and ensuring platform security
  • Legal compliance - complying with legal obligations

4. Data Storage and Retention

  • Account data - retained while your account is active
  • Generated content - stored in your project history until you delete it
  • Payment records - retained as required for legal and accounting purposes
  • Analytics data - anonymized and retained for service improvement

You may delete your account and associated data at any time through your account settings.

5. Data Sharing and Disclosure

We do not sell your personal data. We may share information with:

  • Service providers - Stripe (payment processing), Supabase (data storage), Vercel (hosting)
  • Legal authorities - when required by law or to protect our rights

All third-party services are bound by confidentiality obligations.

6. Data Security

We implement appropriate security measures including:

  • Encryption of data in transit and at rest
  • Secure authentication systems
  • Regular security assessments
  • Access controls and authentication requirements

7. Your Rights

Depending on your location, you may have the right to:

  • Access - request a copy of your personal data
  • Correct - update inaccurate or incomplete information
  • Delete - request deletion of your personal data
  • Opt-out - opt-out of marketing communications
  • Portability - receive your data in a structured format

Contact us at support@genieai.online to exercise these rights.

8. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect information from children under 13. If we become aware of such collection, we will take steps to delete it.

9. Cookies and Tracking

We use cookies for:

  • Essential functions - keeping you logged in
  • Analytics - Google Analytics to understand usage patterns
  • Preferences - remembering your settings

You can manage cookie preferences through your browser settings.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify users of material changes by:

  • Posting the new policy on this page
  • Sending an email notification for significant changes

Continued use of the Service after changes constitutes acceptance.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

Email: support@genieai.online Website: https://genieai.online