Your Wish is My Command

Call Genie and she can predict your furture with AI

CALL GENIE AI

Your Wish is My Command

Let Genie Predict the future of your business.

Working smarter not harder.
10,000 calls in 30 minutes!

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Booked appointments and immaculately qualified leads.

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Seamlessly integrate and synchronize with any CRM, ensuring you’re always a step ahead.

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Inbound Calls

Answer inbound customer service calls for improving and refining voice AI preciously to have complete knowledge of your business and provide specific answers to customer questions.

Interactive Voice Response (IVR)

Provides a menu of options to help callers quickly reach the right support or information.

Verifies caller identity

Verifies caller identity using voice recognition technology to enhance security.

Call Recording and Playback

Records calls for quality assurance, training, and compliance purposes.

Sentiment Analysis

Analyzes caller sentiment in real-time to gauge satisfaction and adapt responses accordingly.

Contextual Call Transfers

Transfers calls with all relevant context and history to ensure seamless handoffs between agents.

Callback Request Handling

Offers callers the option to request a callback instead of waiting on hold.Multi-

Channel Integration

Integrates with other communication channels such as email, chat, and social media for a unified customer experience.

Automated Responses

Delivers automated responses for common inquiries, freeing up agents for more complex issues.

Priority Handling

Identifies and prioritizes high-value or urgent calls to ensure they receive prompt attention.

Feedback Collection:

Collects post-call feedback to continuously improve service quality.

Call Volume Management:

Manages high call volumes effectively with queue management and overflow handling capabilities.

Real-Time Lead Engagement:
As soon as a lead pops in, AI gets to work, ensuring no opportunity is lost.
Qualification & Tagging:
Leads are vetted and tagged automatically with Genie ensuring your sales team only engages the ripest opportunities.
Massive Outreach:
Potential to call 10,000 people in just 30 minutes, amplifying your sales potential.
Transparent Communication:
Complete conversation logs mapped directly to the CRM, keeping everyone on the same page.

Outbound Cold Calls

Automatically qualifies leads based on predefined criteria, ensuring only potential customers are contacted.

Call Recording and Analysis

Records calls for training and quality assessment purposes, with AI-driven analysis to refine strategies.

Scheduling Appointments:

Efficiently schedules follow-up calls or meetings with interested prospects directly into the CRM calendar.

Automated Follow-Ups

Sends personalized follow-up emails or messages after the call to maintain engagement.

Sentiment Analysis

Monitors the prospect’s tone and sentiment to adjust the approach dynamically.CRM Integration: Automatically logs call details and outcomes into the CRM system, ensuring accurate and up-to-date records.

Call Outcome Tracking

Tracks the success rate of calls and provides detailed analytics on outcomes and conversion rates.

Lead Nurturing

Identifies and categorizes leads for long-term nurturing based on their responses and interest levels.

Customizable Call Flows

Allows businesses to define and customize call flows to match their sales strategies.

Time Zone Awareness

Schedules calls based on the prospect’s time zone to ensure optimal call times.

Script Optimization

Continuously improves call scripts based on performance data and feedback.

Prospect Data Access

Provides access to relevant prospect information during calls to personalize interactions.

FAQ'S

What is Genie AI?

Genie AI is an advanced artificial intelligence platform designed to automate and enhance various business processes, including customer service, sales calls, and lead management. It uses natural language processing and machine learning to provide efficient and personalized interactions.

How many Genie voices do you have?

There is a selection of male and female voices available as your personal Genie AI agent. As technology evolves repaidly in our age. Human sounding voices are becoming more sophisticated as we speak. No pawned intended 😏 There is also a cloning ability to clone your best salesman's voice.

Do I need to provide my own script and objections?

We encourage you to have your own script with objections. However, we can enhance your existing calling scripts to improve your conversations. But if you have a outstanding script to follow, we will utilize your script and provide additional objections or rebuttals you can approve.

Can genie AI close my cold call leads?

As a service based business, we recommend Genie to book or transfer your calls. Use genie to be an open caller with the ability to schedule an appointment for your or transfer the call when the caller seems interested from the qualifying questions.

How do I add my cold call list to Genie AI?

Genie AI is setup within Digital Copilot CRM. An All-in-one digital marketing platform. There is a Contacts section where we can upload a CSV file and tag the list so the system knows which cold call list it needs to refer too. You can than set up Genie to call a specified amount of leads at a time.

How does Genie AI integrate with my existing CRM system?

Genie AI seamlessly integrates with most CRM systems, automatically logging call details, updating customer records, and ensuring all interactions are accurately recorded. This helps maintain up-to-date and comprehensive customer data.

Can Genie AI handle multiple languages?

Yes, Genie AI supports multilingual interactions, allowing it to communicate with customers in their preferred language. This feature enhances the customer experience by providing personalized and accessible support.

Is Genie AI compliant with legal and regulatory requirements?

Genie AI is designed to adhere to relevant legal and regulatory requirements, such as Do Not Call (DNC) lists and data protection laws. It ensures that all interactions are compliant, providing peace of mind for businesses.

How does Genie AI improve the efficiency of cold calls?

Genie AI enhances cold calling efficiency by automatically qualifying leads, providing personalized scripts, handling objections in real-time, and scheduling follow-up appointments. It also logs all call outcomes and provides detailed analytics to refine sales strategies and improve conversion rates.